July 7, 2015 11:15 A.M.
Ontario is inviting people across the province to share their ideas on what skills, experience and personality traits they would like to see in the province’s first Patient Ombudsman.
Beginning today, until August 31, 2015, people can go online to help recruit Ontario’s first Patient Ombudsman by identifying which qualities they think are most important for the role. The province will use this information to guide its selection of Ontario’s Patient Ombudsman.
The Patient Ombudsman will assist patients and their caregivers who have not had their concerns resolved through existing processes at hospitals, long-term care homes or community care access centres. Key functions of the Patient Ombudsman will include:
To further strengthen the voice of patients in Ontario’s health care system, the province is also improving the patient relations process in hospitals. While many public hospitals already have patient relations departments and processes, as of Sept. 1, 2015, all public hospitals will be required to have a staff member responsible for overseeing the patient relations process as well as other measures to improve patient relations.
Establishing a Patient Ombudsman is part of the government’s plan to build a better Ontario through its Patients First: Action Plan for Health Care. It will provide patients with faster access to the right care; better home and community care; the information they need to live healthy; and a health care system that is sustainable for generations to come.
” The establishment of the first Patient Ombudsman is a big step forward in our patients-first approach to health care. By hearing from patients directly about the qualities they want to see in their Patient Ombudsman, we can help ensure that the new Patient Ombudsman is the strongest possible representative for patients and their needs.”
– Dr. Eric Hoskins, Minister of Health and Long-Term Care” The Ontario Hospital Association and its members welcome the government’s next steps on selecting a Patient Ombudsman for the province. The establishment of a Patient Ombudsman will enhance the patient experience by improving complaints mechanisms for patients, as well as providing a forum for identifying and addressing systemic healthcare challenges.”
– Anthony Dale, President and CEO of the Ontario Hospital Association
Available Online
Disponible en Français
RARE DISEASE DAY 2024 CANADIAN ILLUMINATIONS
On February 29, 2024 these monuments will be lit up in honor of Rare Disease Day. #LightUpForRare Amherst Town Hall in Amherst Nova ScotiaBrampton Clock TowerBritish Columbia LegislatureBritish Columbia PlaceCalgary TowerEdmonton High Level BridgeEdmonton TowerFred A. Lundy bridge in Newmarket, ONMississauga City HallNanaimo BastionNiagara Falls (10:00pm – 10:15pm.) [Live cam link: https://www.earthcam.com/canada/niagarafalls/?cam=niagarafalls_str]Niagara sign in Thorold/Niagara regionOakville Town HallOlympic Cauldron Vancouver Convention CentrePeterborough City HallSales Of Light VancouverScience World Vancouver (FEB 28th)Signal Hill in St. John’s, NLThe Hamilton SignToronto CN TowerToronto Sign in Nathan Phillips SquareVaughan City HallVancouver Convention CentreThe Peace Bridge between Canada and the US Winnipeg Sign Winnipeg Bridge Let us know if there are other Canadian illuminations to add. Tag us on social media @raredisorders (Twitter/X), @raredisorders_cord (Instagram) or email us at info@raredisorders.ca with your photos of the monuments and Rare Disease Day events.
Join us and become part of an active Canadian rare disorder community. The only national organization representing all rare disorder patient groups in Canada.
LEARN MORE